Frequently Asked Questions

Q1What time is your last appointment?
A1Our business hours are from 9:30 a.m. to 5:00 p.m. on weekdays. Our last 60 minute sessions begin at 4:00 p.m. while our last 90 minute sessions begin at 3:30 p.m. Please arrange your schedules appropriately.
Q2My work schedule does not match. Are there any other massage salons?
A2We also have our “First Step Massage” salon, whose therapists are all professionals. But please remember, our prices are much more reasonable when compared to other massage salons in Waikiki.
Q3Can the therapist speak other languages?
A3Our therapists can speak English as well as Japanese.
Q4Please let us know your payment method.
A4We accept cash or credit card.
Q5What if I’m late for my reservation time?
A5If there are no other customer reservations, we can provide you with a full massage session. However, we will not be able to accommodate your full session should there be other customers waiting. We appreciate your patience and understanding regarding this matter.
Q6Do you have any cancellation policy?
A6We will reimburse you 100% of the service fees in the case of a cancellation within a 24-hour notice. Should this happen, please reschedule your appointment and inform us as soon as possible.
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Business Hours: 9:30 am - 5:00 pm
Monday - Saturday*
*Saturday:Only available to Licensed therapist